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Service Requests

Use Request Tracker to report your concerns which do not require immediate attention.

If your request is caused by an incident that is in progress or requires immediate intervention, please call 911 to speak to an emergency services dispatcher. Personnel will be dispatched to answer the call.

For a natural gas emergency, please call Norwich Public Utilities at (860) 887-7207. For all other public utility service issues (water, sewer, electricity), please call (860) 887-2555.

Please visit Uncas Health District Online to report public health issues.

Please visit Norwich’s permit portal to report blight issues.

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Report 11 Forms
Damaged or Blocked Storm Drain
Damaged Sidewalk
Dead Animal on a City Street
Dead Tree
Illicit Discharge in a City Drain
Parks Concerns/ Damage
Potholes
Recreation Area Concerns/ Damage
Sidewalk Obstruction - Bulky Waste
Sidewalk Obstruction - Snow & Ice
Sidewalk Obstruction-Vegetation Overgrowth
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  1. Norwich CT Homepage

Contact Us

  1. Norwich City Hall

  2. 100 Broadway

  3. Norwich, CT 06360

  4. Phone: 860-823-3700

  5. Fax: 860-885-2131

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